The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice


  • All notices from Outwords Books, Gifts & Coffee to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Outwords Books, Gifts & Coffee shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    2710 N. Murray Ave.
    Milwaukee, WI 53211

    Delivery shall be deemed to have been made by You to Outwords Books, Gifts & Coffee five (5) days after the date sent.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Outwords Books, Gifts & Coffee and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Outwords Books, Gifts & Coffee believes that customer conduct violates applicable law or is harmful to the interests of Outwords Books, Gifts & Coffee and its subsidiaries.


  • Privacy Policy
  • Outwords Books, Gifts & Coffee use of personal information that you may submit to Outwords Books, Gifts & Coffee through this Web site is governed by the Outwords Books, Gifts & Coffee Privacy Policy.


  • Consumer Agreement
  • We do everything we can to ensure the speedy delivery of your goods, but in the unlikely event of a problem or delay (For Unforeseen Circumstances), the important thing is for us to stay in touch to ensure we fulfill your requirements to your expectations.

    All our Goods are supplied Brand New and Packaged, should for any reason you are unhappy with your purchase, please contact us by phone or E-mail. Should your item be damaged or delivered incorrectly, again contact us ASAP so we can rectify this matter.

    Customer Service is All Important to us and we endeavor to do everything possible to ensure all products reach you in good time and in good order, should this not be the case, it is important to contact us ASAP so we may address any issues. We will always address customer issues and all our goods are supplied as NEW PACKAGED PRODUCTS.



  • Shipping & Delivery
  • At this time, Outwords Books, Gifts & Coffee ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Outwords Books, Gifts & Coffee ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    It is our commitment that all orders placed on this website will ship within 2 business days. In the event that this is not possible (due to backorders or other delays), the customer shall be notified of this delay within 1-2 business days of placing the order.



  • Sales Tax
  • Outwords Books, Gifts & Coffee charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Outwords Books, Gifts & Coffee reserves the right to change its payment procedures at any time without prior notice to you.

    We regret that returns are accepted only on defective items, merchandise that arrives damaged or if we ship you the wrong item. Please contact us by email or phone immediately if your parcel arrives damaged. In the case of defective items, claims must be made within 10 days of receipt. We will send out replacements upon the return of defective items. Defective books, DVDs or CDs are to be returned USPS Media Mail. A shipping credit will be applied to your account, or a redemption code issued. Sorry, no cash refunds.



  • Store Hours
  • Monday -- Thursday: 11am to 7pm

    Friday -- Saturday: 11am to 8pm

    Sunday: 12noon to 6pm